Migrating from Retell to VocazAI: the sector-by-sector checklist
Retell ships a packaged product that works. When you scale up or add Arabic, here's the migration to VocazAI — sector by sector, no surprises.
Retell is typically the right call at launch because the platform handles more than Vapi out of the box. The moment you need trilingual, human support, or just a capped monthly bill, you look elsewhere. Here's the VocazAI migration without breaking what works.
Before migrating — when it's worth it#
- You want to add a language (especially Arabic, poorly supported on Retell).
- Your monthly bill is past $1,800 and climbing.
- You need a signed GDPR DPA within days.
- You want a human to talk to when something breaks.
Retell export — what we take#
Retell dashboard exports the prompt, tool functions, voice config, and webhook list. Those 4 reconstitute 95 % of the behaviour on the VocazAI side. Retell analytics don't export in a reusable format — you restart the KPI baseline.
Sector-by-sector matching#
- Medical / dental: VocazAI's preconfigured strict-mode swaps in, scope stays identical.
- E-commerce after-sales: Shopify/WooCommerce webhooks are native.
- Restaurant: TheFork/Zenchef connectors plug in 15 minutes.
- Real estate: multi-criteria qualification is standard, Retell prompt drops in.
- Vet / pharmacy: compatible with sector PMS (ezyVet, Smart Rx, etc.).
Number switch#
Same as Vapi: telco forward to VocazAI for 4 hours Sunday, then overnight, then full. Rollback in 1 minute. If you keep Retell in parallel for a month to benchmark, the VocazAI bill is zero for the first month.
Concrete cost#
Retell for 500 trilingual minutes/month: ~$2,400/mo (their pricing includes margin on LLM and TTS). VocazAI Growth: $1,490/mo all-in. Annual saving ~$10,900. First month free to migrate risk-free.